You can contact us if you are personally affected by addiction or recovery, if you are supporting a family member or friend, or if you would like information about the support that may be available.

Our work focuses on creating a supportive, non-judgemental space where people can access information, understanding and practical guidance. We aim to help individuals, families and communities move forward in a way that feels right for them.

You can contact us using the form on our website or by emailing support@noveya.co.uk. Please include a short explanation of how we may be able to help. Your enquiry will be directed to the appropriate member of our team.

No. The website contact form is not monitored as an emergency or crisis service. If you or someone else is in immediate danger, please call 999.

Please avoid sending sensitive personal information, including detailed health information or information about another person, through the general contact form unless we have specifically asked you to do so through an appropriate process.

Yes. Addiction and recovery can affect whole families and communities. We welcome enquiries from family members, friends and others seeking understanding, information or guidance.